(Please register separately for each delegate from your company).

 

What past delegates have said:

“The Microsoft CRM seminar organised by Contact Edge was a great way to get under the skin of the subject and to really think through the practical steps to realise benefits. Don had prepared well and assembled a well-balanced group of interesting people who all contributed to the seminar, helping to bring different aspects to life.

"I would recommend anyone interested in implementing or upgrading CRM anytime soon to attend a Contact Edge seminar.”

Tim Meadows-Smith, New Business Media

 

"If your business has a large database of clients and you're not using the information effectively for marketing, sales, customer service & operations, talk to Don Wiid."

"His excellent knowledge, pragmatic approach using Microsoft Dynamics CRM and his professionalism means that he can support you and your business effectively, saving and making you money. I learnt loads, it was thought provoking and engaging. Don is an excellent speaker, who certainly knows what he is talking about."

Lindsey Reed, Glows Coaching

 

"I thought the Microsoft CRM seminar was really useful, full of ideas and strategies for driving our business forward, as well as a real insight into the power of Dynamics CRM"

Jon Allen, Marketing Director of Masters Allen Ltd

The CRM seminar covers:

• Strategies to get your customers to come to you – rather than trying to “hard-sell”
• Practical measures you can implement to increase conversion rates and “win” rates
• 5 simple processes you can implement (and automate) to increase customer service levels
• How marketing automation can provide a constant stream of ready-to-buy customers
• Measure Return on Marketing Investment (ROMI) and drop the initiatives that under-perform.
• Through email tracking and web visit tracking, separate the intellectually curious from the economically serious
• A demonstration of Microsoft CRM, with a guide to getting started with CRM in 15 minutes.

Duration and Cost

The duration of the Microsoft CRM Seminar is approximately 4 hours. We are providing the seminar free of charge, and all we ask in return is that you only take up a limited place if you serious about deepening the relationship with your customers, and have business growth as a core strategy.

Places are limited to 15 delegates.

What type of businesses will benefit?

The Microsoft CRM Seminar is suitable for business with 0.5 million turnover and above, and 5 or more employees.

Businesses that have a clearly identified growth strategy, with a desire to manage that growth, will benefit from the seminar – regardless of size.

Who should attend (Job Titles)

Owners / Directors / Managers in the following functions: CEO, General Management, Finance, Marketing, Sales and Operations.