Microsoft are set to release their bi-annual update to Microsoft Dynamics CRM, which will give users the ability to access their CRM system anywhere.

The Microsoft CRM Q2 Update is imminent, judging by the notification I received from Microsoft about "scheduled maintenance" this Sunday (20th May). The headline features are the new CRM mobile application, and support for a wider variety of web browsers.

Microsoft Dynamics CRM Mobile

As part of this 'CRM Anywhere' update, Microsoft CRM will now include a Cloud-based, cross-platform native mobile client on a range of mobile devices. Pricing has not been finalised, but it is known that you will be able to use it on up to 3 devices for a monthly subscription.

The new Microsoft CRM Mobile apps will include support for the following devices:

• Windows Phone 7.5
• iPad
• iPhone
• Android
• Blackberry

Extended Browser Support

The Q2 update also provides the long-awaited flexibility of being able to use Dynamics CRM on browsers other than Internet Explorer.

These include:

• Safari
• Firefox
• Chrome

Rapid View Forms

This new option enables selected user groups to open CRM records in lightweight form.

These forms will be configurated like any other in Microsoft CRM 2011, so they can be used to display contacts, accounts, cases and other entities.

Additional Enhancements

• Activity Feed Improvements: This Q2 update sees more improvements in the continued goal to provide more social media integration within Microsoft CRM
• Enterprise Cloud: This upcoming release will also ensure that the every complex requirement of enterprise customers, such as disaster recovery, enterprise scalability & user data security, are all met with ease
• Improved Social Capabilities: The new improved Microsoft Dynamics CRM also features enhancements to our social capabilities that expand the ability to communicate in real time

Find Out more…

Download the Release Preview Guide PDF:

Watch the video:

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