Stop shouting and start a conversation
I find it unbelievable that many marketers still approach consumers without first putting themselves in the shoes of the buyer.
Think about it.
We all make purchases and decisions in our own everyday lives and, if they are of any substance or expense, we don’t make them instantly – we carry out the necessary research first.
Would you buy a car, a Laptop or a TV without first having a look online to see what’s out there?
The internet has empowered the customer, who are now able buy from who they want and, perhaps more importantly, when they want.
In order to survive and succeed, you need to ensure that your business is meeting the every need of the modern-day buyer. This means changing your mindset from ‘what marketing can do for you’ to ‘what marketing can do for your customer.’
Grant Leboff, author of the book ‘Sticky Marketing’, managed to sum-up the changes that marketers need to make in one simple line:
“It is only by providing value that you can win the battle for customer attention – so stop shouting and start a conversation.”
I've yet to meet anyone who doesn't take-out independant research before making a notable purchase. And I know few people who would make a purchase of any note from a company that they didn't trust.
This means taking a softer approach to marketing and Lead Nurturing accordingly.
Remember, in terms of the modern-day buyer, it is not always who shouts the loudest - but who gives more.
Filed under News by